Today i had some of the most annoying customers while working at Starbucks...
First of all, i think most people don't realize, WE CAN SEE YOU & HEAR EVERYTHING YOU SAD! Even if your window is UP! Pick your nose, make fun of us, cussing, talking on the phone instead of ordering... yup! We see & hear it all.
1. I'm not your "sweetie", "hun" or "darling"! It is annoying when people call me these things, especially all three, during their visit. Half the people who say these things, are younger then me anyway. It's just not an appropriate way to address someone.
2. If your late, and you decide to go in the drive-thru, (versus coming inside or getting coffee as all), IT'S YOUR CHOICE! It's not like i know you are late for your meeting or getting to work, and purposefully TRYING to be slow! Making a latte is an art. It takes time. Love. and WORK. The milk doesn't steam itself, and there are probably drinks ahead of you. So while i understand everyone wants to get in and out, decide if you REALLY have time or not to get your latte.
2B. Every time you come in the Drive-Thru, i will repeat, "HI!, Welcome to the Starbucks Drive-Thru at Lake Forest, Would you like to try a Peppermint Mocha Twist today?". If you don't want to hear it, come inside. If you can't stand it, go to McDonald's, they don't care about you! Are you really in the much of a hurry the 5 seconds it takes for me to say that a piece of you dies? When you roll your eyes, cut me off, interrupt, mock me with your hand motions of a squawking bird, it's just plain degrading. And when i repeat your order, for accuracy and you drive off before i give you your total, it's just annoying. Especially when you get to the window and decide you want a lemon loaf as well or your drink isn't right now.
3. FINISH YOUR CONVERSATION BEFORE YOU ENTER THE DRIVE THRU! True story - Lady drive into drive thru lane. No one ahead of her. While she pulls up, i see her dial and call a friend. Seriously? As i ask her what she would like, she rudely says i need to wait, she doesn't know. She continues her conversation for (timed!) 5 min. People pulling up behind her. She then can not decide what she wants and proceeds to yell over the our headsets. Really? What planet are you from???!
4. No, it's not funny when you order a BigMac. It's as old as the worst pick up line.
5. When you bring your drink back and say you don't like it, "just because it doesn't taste right" after it is 3/4 gone? Who are you kidding? If it's wrong, that's fine. But why drink it all and then bring it back? And how can i fix it when it "just doesn't taste right?" Cut me some slack... I'm not a mind reader.
While all my friends are pretty cool, and no one has done these things, I'm sure, i just thought i would share.... maybe someone will get a good laugh!